Chargebacks fought.
Revenue recovered.

No — if Aurai loses your dispute, you pay zero. Aurai is free to start with no monthly fee, and we only take 25% of the disputed amount when we actually win the case for you. There's no setup cost, no seat fee, and no charge on losses, so the worst case for you is the same chargeback you would have lost on your own.

Aurai detects each new dispute in real time through a Stripe, PayPal, or Shopify Payments webhook the moment it's filed. Our AI agent then pulls your order, shipping, device, and customer history, drafts a tailored rebuttal in about 90 seconds, and submits it directly to the processor before the response deadline. You can review every case in your dashboard, but you don't have to touch a single dispute for it to get fought.

Aurai works with Stripe, PayPal, and Shopify Payments today, and you can connect any combination of them in one click each. Stripe connects via Stripe Connect OAuth, PayPal via PayPal OAuth, and Shopify Payments via Shopify OAuth from your store admin. If you sell on multiple processors, Aurai unifies every dispute into one queue so you don't have to log into three dashboards a day.

Yes — Aurai automatically checks every Visa 'fraud — card not present' dispute against Compelling Evidence 3.0 qualification rules before drafting a response. When your customer has at least two prior undisputed transactions over 120 days with matching device, IP, or shipping data, Aurai bundles that evidence into the CE 3.0 format so Visa is required to deny the chargeback. For disputes that don't qualify for CE 3.0, Aurai falls back to a standard compelling-evidence rebuttal using your order and fulfillment data.

Yes — Aurai's Prevent module scores every order in real time before you fulfill it, flagging high-risk transactions for review. If you use manual capture, Prevent will automatically capture low-risk authorizations and void the risky ones so the money never leaves the cardholder's account and no dispute can be filed. For auto-capture stores, Prevent surfaces refund-now recommendations on orders likely to charge back, which is almost always cheaper than losing a dispute plus the network fee.

Yes — Aurai connects to Stripe through official Stripe Connect OAuth, which means we never see or store your Stripe password and you can revoke access from your Stripe dashboard at any time. By default Aurai requests read access to charges and disputes plus write access only to dispute responses, so we cannot move money out of your account, issue refunds, or change your payout settings. The same OAuth-only model applies to PayPal and Shopify Payments.

Most merchants are live in under 5 minutes — you sign in with Stripe, PayPal, or Shopify, approve the OAuth scopes, and Aurai immediately starts watching for new disputes via webhook. There's no code to install, no Shopify theme edit, and no waiting on a sales call. That speed matters because Stripe only gives you 7 to 21 days to respond to a dispute, and silence is an automatic loss.

Yes — you can disconnect Aurai with one click from your dashboard or revoke the OAuth grant from Stripe, PayPal, or Shopify at any time, with no contract, no notice period, and no exit fee. Aurai is not listed on the Shopify App Store today; Shopify merchants connect directly through Shopify OAuth at aurai.dev, which takes about the same 60 seconds an App Store install would. Any disputes already submitted will play out to their decision, and you only ever pay 25% on the ones Aurai wins.